The IT Leader 2016 award goes to Asseco’s client
Tauron Customer Service won the Computerland magazine IT Leader 2016 award in the Public Utility category. The electricity supplier was recognized for the centralization of its billing systems. Working together with Asseco, it migrated them to the AUMS EDO (Asseco Utility Management Solutions) system chich is now one of the largest billing systems in Europe.
The project’s main objective was the centralization of billing systems for mass market consumers within the TAURON Group. Implementation comprised the migration of data belonging to 4.4m customers, together with the three-year history, from 12 different source systems to AUMS EDO – the new central billing system. Its functional scope covers all processes related to customer service, including: contracts, billing, finance, debt collection, reporting, and cooperation with E-Customer Service. The project ran from August 2012 until May 2015.